Get In Touch

contact@lufify.com

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Frequently Asked Question!

How is Lufify different??

We tell you exactly what’s in our products—because your health and comfort matter. Every material, every chemical, every detail. If a shirt contains something you might be allergic to, you’ll know before you click “buy.” No surprises, just smart shopping.

Do You Have a Physical Store?

We are entirely online based, and that’s how we keep our prices reasonable!

How long does it take to ship?

If you are within Hong Kong, expect 2 days shipping. For customers outside of Hong Kong, can take about 1 week.

Where Do You Ship To?

We currently ship to Hong Kong, Macau, Taiwan, Vietnam, Thailand, and Singapore. We are working on adding more shipping destinations!

What Are Return Policies?

The detailed return and refund policies are in our “Return and Refund” link below. However, please do not hesitate to contact us if you need to return outside the policy. We want to accommodate to our customers as much as possible.

Do You Accept Offline Payment?

We absolutely do! We accept bank transfer, FPS, and AlipayHK. However, please remember that, if an order is not paid within 24 hours after placing, it would be cancelled and you would need to place the same order again if you still wish to buy.